FREQUENTLY ASKED QUESTIONS
1WHAT IS CHALLENGES EAST LANSING?
Challenges East Lansing is a live escape room game in East Lansing, Michigan. Teams of 2-10 people are locked in a room for one hour using only their minds to find the key to escape. The differently themed rooms have puzzles, clues and mysteries that you have to solve to find a way out. Challenges East Lansing is great for everyone!
2IS THIS FUN?
Absolutely. Escape rooms are a very different activity than you have ever experienced. If you are looking for something new to do in East Lansing, this is for you!
3IS IT HARD TO GET OUT?
You do not need to be a rocket scientist to escape (although it would probably help your chances). About 50% of groups will escape and some rooms are harder than others. ROOMS page.
4WHO PLAYS ESCAPE ROOMS?
Everyone! Challenges East Lansing is great for families, friends, work colleagues, sports teams, corporate team building and anyone else who wants a unique challenge. The experience is fun, challenging and will definitely get your heart pumping.
5IS IT SCARY? AM I SAFE?
You are completely safe, and it is not scary* (depending on who you choose to bring in your group). All rooms are monitored by our team at all times during gameplay. If you need to get out you can, but there is no reentry. Make sure you use the restrooms before the game starts.
*Our newest experience, "The Room of No Return" does have some graphic content and is designed to be scary. This room is designed for a mature audience.
6WHICH ROOM SHOULD I PLAY?
All of our rooms are challenging and very fun. You can check the different rooms out here. Once you play one room you will want to beat them all.
7WHAT IS THE RECOMMENDED NUMBER OF PLAYERS?
Our rooms can accommodate 2-10 people, depending on the room. We have a minimum of 2 players for most rooms with "The Room of No Return" requiring a minimum of 4 players. You may be paired with other players if there are available spots during the time frame that you choose.
8PUBLIC OR PRIVATE ROOMS
Each room does have a maximum number of tickets available for purchase so you may be paired with other escapees. If you would like a private escape experience, please contact us for details.
9WHAT AGES CAN PLAY?
We recommend that children be over the age of 10 due to the level of puzzles and challenges. Anyone in the room will need to be a paid participant. Any players under the age of 16 must be accompanied by someone 18 or over. All players in the Room of No Return must be at least 15 years old to participate.
That’s ok! Most rooms are well lit and are quite large. You do have the ability to leave at any time. Please remember that no refunds will be given to players that choose to leave the room early.
11HOW MUCH DOES IT COST TO PLAY?
The cost is only $25 per person for most rooms plus a small credit card processing fee. Our newest experience, "The Room of No Return" is $28 per person. Head over to the booking section, choose a room and pricing will be available there.
12WHEN ARE YOU OPEN?
Our normal games run Monday through Friday evenings, Saturday afternoon and evening and Sunday afternoon and early evening. We do open early for special events or corporate groups. Shoot us an email via our contact form if you have an event you would like to plan.
13WHERE ARE YOU LOCATED?
Our address is 3044 E. Lake Lansing Rd, East Lansing, MI 48823
14WHAT IS YOUR REFUND POLICY?
We do not offer refunds. Please double check the date and time when you are booking a room and when you receive your confirmation email. If you have a change in plans, please contact us at least 48 hours prior to your booking and we will work to reschedule your group.